Customer Service Representative
Wanted: Ambitious Customer Service Representative
Location: Burlington, Ontario
Opportunity:
Looking for a Customer Service Representative (CSR) to join the team at Bound Insurance Brokers in Burlington, Ontario. Must be committed to providing legendary client service and passion for helping clients.
Our brokerage has a great philosophy; motivate your staff to succeed and you will succeed as a brokerage. We put as much emphasis on you as a person as we do the skills that you bring to the table. There is something special about being an employee at Bound Insurance Brokers and we take that mind set into our onboarding decisions.
Our CSR position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer facing role with an emphasis on telephone and computer skills.
Job Details:
- Support the sales and customer service team while providing a superior level of service
- Administer, support and complete policy changes within our company partner’s portals and websites
- Review policies and recommend coverages based on individual consumer needs
- Adhere to the underwriting criteria set out by our carrier partners
- If you enjoy occasionally selling insurance policies, we do not remove this function but encourage you to do so if you are RIBO Licensed.
- Co-ordinate and follow up on client documents
Qualifications and Attributes:
- Technology-oriented
- Ambitious and competitive
- Thrives in a fast-paced environment
- Positive attitude
- Customer focused
- Looking to grow with a rapidly expanding company
If you can see the BIG picture and the above description sounds like you, we encourage you to apply.
Please attach Cover Letter, Resume and References with your application to burlingtoneast@thebig.ca.
Job Type: Full-time – In Office Only
Education: College / or University degree
Experience: 1 Year Customer Service
Salary: Competitive compensation based on experience and qualifications.